Protection for emergency medical transport when your health plan leaves gaps.
EVACU helps eliminate out-of-pocket costs for covered medical transportation and related services, giving families access to care with fewer financial surprises.
Medical transport protection built to remove cost from urgent decisions.
Families often assume their health insurance will fully cover ambulance transportation. In reality, deductibles, copayments, provider limitations, out-of-network charges, and claim denials can leave large balances behind.
EVACU is designed to help close those gaps so families can focus on care, not unexpected bills.
Why this matters
Emergency transport decisions happen fast. The goal is simple: help reduce the financial burden tied to medically necessary transportation and access to care.
Help families reach care without the same out-of-pocket exposure.
EVACU focuses on access, transport support, and broader protection beyond what many traditional health plans cover on their own.
Access to care
Support for transport to the care your family needs, regardless of who picks you up.
Gap protection
Helps address the out-of-pocket gaps often left behind by standard insurance plans.
Peace of mind
A simpler path for families facing urgent medical situations away from home or nearby.
I already have health insurance. Why would I still need this?
Health insurance can still leave members exposed through deductibles, copayments, out-of-network providers, coverage denials, and limits on what a plan considers medically necessary or reasonable.
Deductibles & Copayments
Even insured families can still face sizable cost-sharing responsibilities.
Network Limitations
Out-of-network transport providers can increase what members owe.
Coverage Denials
Claims may be reduced or denied based on plan rules or medical review.
Usual & Customary Limits
Plans may not reimburse the full billed amount for transport and related care.
All the benefits, with none of the limits.
Benefits are designed to follow members whether they are at home or traveling, with support that extends beyond emergency pickup alone.
Ambulance service to the nearest capable medical facility.
Elective transfers to a facility closer to home for continued recovery.
Request a family member or friend to join you while you recover away from home.
Transportation back home once you are released from medical care.
Return arrangements for animals when hospitalization occurs away from home.
Return support for your car, truck, motorcycle, RV, or trailer.
Transport support related to transplant procedures.
Return assistance that removes a major burden from the family.
Compare MASA Emergent Plus and EVACU Complete Plus
Below is the comparison table content from the EVACU product comparison sheet.
| Benefit | MASA Emergent Plus | EVACU Complete Plus |
|---|---|---|
| Covered Members | Family | Family |
| Coverage Area | United States & Canada | United States & Canada |
| Emergency Ground Ambulance | ✓ | ✓ |
| Emergency Air Ambulance | Limited | ✓ |
| Non-Emergency Transfers | ✓ | ✓ |
| Local Recovery Transfers | ✓ | ✓ |
| Home Return Transportation | ✕ | ✓ |
| Visitor Transportation | ✕ | ✓ |
| Vehicle & Trailer Return | ✕ | ✓ |
| Pet & Livestock Return | ✕ | ✓ |
| Organ Transplant Transportation | ✕ | ✓ |
| Mortal Remains Return | ✕ | ✓ |
EVACU offers the broader benefit set shown above, with added support beyond emergency pickup alone.
Products built around your needs.
Whether you are looking to protect yourself, your family, employees, or a larger group, EVACU products can be customized around your priorities.
Call (800) 452-6826